Small Events and Leads Coordinator

Position Details

Position Details

Advertising/Posting Title Small Events and Leads Coordinator
Diversity Statement The University is especially interested in candidates who can contribute to the diversity and excellence of the institution. Applicants are encouraged to include in their cover letter information about how they will further this goal.
Posting Summary

Reporting to the Assistant Director for Sales and Conference Services, this position serves as front line point of contact for the department to coordinate and process external business leads and responding through a customer service database system. Identify interested inquires, negotiate and contract, coordinate on-site visits, prepare reservations and scheduling of small conferences/events in space within UVM’s campus. This position makes independent decisions with some direction and provides logistical coordination and implementation in support of small conferences/events for the department of University Event Services. Assists with scheduling of University space, services and equipment requested by University departments and external small conferences/events. Prepare cost analysis to generate revenue and cover costs of conferences/events. Must have effective interpersonal, communication and analytical skills. Work collaboratively with Assistant Director for Sales and Conference Services to organize, coordinate, and ensure that event coordination and reservations are managed in a manner that provides the highest level of customer service and attention to detail.

Minimum Qualifications (or equivalent combination of education and experience)

Bachelor’s degree and one to three years of customer service, hospitality or conference/event related experience required. Computer experience required with demonstrated understanding of software applications and systems. Demonstrated experience with sales and managing customer leads. Effective interpersonal and organizational skills and experience working effectively in teams and independently required. Valid driver’s license or ability to obtain to operate University vehicles to transport materials, equipment or clients to event sites. Demonstrated ongoing commitment to workplace diversity, sustainability and delivering exceptional value and great experience to customers.

Desirable Qualifications

Experience working in a higher education desirable. Ability to coordinate multiple projects at various stages of development desirable. Knowledge of space reservation software, CRM and/or technical systems used for conferences and customer database desirable. Knowledge of UVM’s facilities and of UVM policies/procedures and systems desirable. Knowledge of all phases of a program’s life cycle desirable.

Other Information

Occasional mornings/evenings/weekend hours maybe required.

Special Conditions A probationary period may be required, A probationary period may be required for current UVM employees, Occasional overtime/weekend hours required
Category Other Staff/Administrative, Staff/Administrative
Job Type Full-time
FLSA Non-Exempt
Hiring Min (Represents full-time (12 months, 1.0 FTE) equivalent salary. Must be prorated for jobs less than 12 months or 1.0FTE (Salary/12 x # of months x FTE)) 32000.00
Payband Max (Represents full-time (12 months, 1.0 FTE) equivalent salary. Must be prorated for jobs less than 12 months or 1.0FTE (Salary/12 x # of months x FTE)) 60800.00
Staff Hiring Band
Staff Union Code NU

Posting Details

Position will be posted for a minimum of one week, after which it is subject to removal without notice.

Job Open Date 12/11/2017
Job Close Date (Jobs close at 11:59 PM EST.)
Open Until Filled No

Position Information

Position Title Process Coordinator
Posting Number S1400PO
Department University Event Svcs/11570
Position Number 00020431
Employee FTE 1.0
Employee Term 12

Supplemental Questions

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  1. * How did you hear about this employment opportunity?
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  2. * Please specify here where applicable. Enter "NA" if not applicable.

    (Open Ended Question)

Documents Needed to Apply

Required Documents
  1. Resume
  2. Cover Letter/Letter of Application
Optional Documents